FAQ
Caring For Your Loungewear
How do I wash my loungewear?
Wash in cold water on a gentle cycle!
Can I dry my loungewear?
For the best longevity, we recommend only hang/line drying!
Will my loungewear shrink?
Because your loungewear is partially cotton, it is possible for them to shrink slightly if washed in hot water and dried in high heat.
Shipping
Do you ship overseas?
At the moment we only ship within the United States.
How long will it take my order to ship?
Each order will ship within 24-48 hours
Where does my item ship from?
We have multiple facilities around the United States to ensure quick delivery!
Do you ship to PO Boxes?
Yes we do!
Sustainability
What efforts do you take to be sustainable?
We believe that sustainability isn't just the right option, it's the only option.
We only partner with the cleanest, most eco-conscious manufacturers for our products. They have to possess and maintain multiple eco-friendly certifications in order for us to work with them. We only use the most ethically sourced materials, and they also get packaged into 100% biodegradable packaging (you can even compost them)! To prevent our clothing from ending up in a landfill, when you are ready for a fresh set, send them back so we can donate them to someone in need to be loved again. We do this because circularity is the best form of sustainability. As the cherry on top, a large amount of our revenue goes towards replanting trees, building and maintaining trails for people to explore the outdoors, cleaning up beaches, and cleaning the plastics out of our oceans!
What causes do you donate to?
See the "How We Give Back" tab at the top of the page to explore the details on where we donate!
Return & Exchanges
What is the cutoff for returns / exchanges?
Our cutoff for the return process is 14 days from the day your package was delivered. The products must not be tampered with and the tag must still be on.
How do I start a return / exchange?
To start a return or exchange, please email us at Support@zephyrclothingco.com with your order number and any other details that may help us facilitate your exchange/return.
Have Additional Questions?
Please reach out with any additional questions or concerns by emailing us at:
Support@zephyrclothingco.com